Some need to learn to "Do what's right"

@USAirways should be ashamed of it’s “refund policy”

US Airways just posted a $95 million third quarter profit yet refuses to offer a $4,200 refund to my friend Lynn McKain (US-11MCKAIN-L86L06 - T1W) despite proof from her oncologist that her now incurable breast cancer has returned. As a consumer I find the airlines behavior insensitive, & disrespectful. So much for customers first and their alleged vow “The safety and satisfaction of our customers is a top priority for our airline.”